Frequently Asked Questions
Everything you need to know about your jewelry journey.
What materials are your earrings made from?
We specialize in high-quality, hypoallergenic materials including 925 Sterling Silver, 14k Gold plating, and surgical-grade Titanium to ensure comfort for sensitive skin.
How long will my order take to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
Can I return earrings for hygiene reasons?
For health and safety reasons, we can only accept returns on earrings if the tamper-evident seal is unbroken and the product is in its original packaging. Please contact our support team within 14 days of delivery.
Are your products sold as singles or pairs?
To allow for maximum customization of your ear stack, many of our cartilage studs and hoops are sold as single units. Please check the product description on each page for specific quantity details.
How should I care for my jewelry to prevent tarnishing?
We recommend removing your jewelry before swimming, showering, or applying lotions. Clean your pieces gently with a soft microfiber cloth after wear to maintain their shine.
Do you offer worldwide shipping?
Yes, we ship to most countries globally. Shipping costs and delivery estimates are calculated at checkout based on your specific location.